Ordering & Shipping


Shipping and Delivery 

We utilize a guaranteed delivery system to ensure that your packages arrive in the best possible condition, and in the timeliest manner. Due to the perishable nature of our products, they are shipped flash frozen (which means they're frozen very quickly at a very low temperature.) You, or your recipients, will want to allow 24 hours to thaw your product before you plan to serve it.

Corporate Gift Giving

Interested in bulk orders or corporate gift giving? Please call us at 214-484-2797 for ordering. 


Delivery Dates

Please allow 2-3 business days for standard delivery, or indicate the date in the future that you would like your order to be delivered by. We will schedule delivery to arrive as close as possible to your requested date. Should you need to guarantee delivery before 2-3 business days, or on a particular date, please indicate this in the special comment section of the order form or call us toll free at 214-484-2797(M-S 10:00 am to 6:00 pm CST) for priority shipping options and pricing.

There are no Sunday or Monday deliveries. Orders shipped using UPS 2nd Day Air® cannot be delivered on Tuesdays.

If you have any questions about placing an order or pricing, please call 214-484-2797.

Note: The Cajun Turkey Company is not responsible for incomplete or incorrect delivery information on orders. Additional charges may apply where shipping information is incomplete or incorrect, therefore, your credit card charges will be adjusted accordingly.

While we will make every attempt to adhere to the below tables as much as possible, holidays and unforeseen circumstances can force exceptions to the shipping and delivery schedule. For orders shipped during holiday season, please see the Holiday Ordering Information below.

  • If you are shipping to an area "INSIDE" the Hot Pink area or the Turquoise area you are eligible to use our ground service.
  • If you are shipping to an area outside these two color coded areas it is NOT safe or recommended to ship by ground service.
  • Outside the Pink and Turquoise area requires 3 or 4 days to ship to these locations and by then your package will not be safe to consume.

    If you are shipping to an area "INSIDE" the Orange area or the Bright Green area you will need to select either 2-Day Air or Standard Over-Night. Again, for the safety of your package we can only accept this mode of transportation to these areas.
  • Shipments to Alaska and Hawaii must go Priority Overnight.
  • Sorry, we cannot ship outside of the United States, due to customs regulations.

Shipping Schedules - No orders are shipped on the day they are ordered.

 
Standard Overnight Delivery:
Ships
Arrives
Monday
Tuesday
Tuesday
Wednesday
Wednesday
Thursday
Thursday
Friday
2nd Day Air Delivery:
Ships
Arrives
Monday
Wednesday
Tuesday
Thursday
Wednesday
Friday
Holiday Delivery Ordering Deadlines
Order by 12 p.m.:
For Arrival by:
November 24*
Thanksgiving, November 27
Hanukkah Cutoff December 15*
December 16
Christmas Cutoff December 23*
December 24
New Year's Cutoff December 30*
December 31
*For all these deadlines, overnight delivery applies. We make every effort to ship most orders within 24 hours, and we ship by UPS to ensure speedy delivery.

Addresses

Important: All shipments require a street address (sorry, no PO Boxes, APO or FPO addresses.) Damage due to incorrect or incomplete shipping addresses voids our guarantee. We do not ship to Canada or over-seas. Hawaii and Alaska require an additional shipping fee of $15.00.

Changes and Cancellations
All changes affecting your order must be received at least 7 days before your requested ship date.

What To Do If Your Order Arrives Early
Our perishable products are shipped flash frozen to ensure freshness and quality during shipment and may arrive partially frozen. We will schedule delivery to arrive on or before your requested date. If your package arrives before your requested delivery date, as long as the item is cool to the touch upon arrival, you may serve, refrigerate or refreeze it immediately with confidence. We recommend allowing 24-72 hours to thaw our products so you will want to schedule your delivery dates accordingly.

Rush Delivery

If you require one of our products shipped Priority Overnight, please call 214-484-2797 for pricing and to place your order.

Shipping Methods
Typically, The Cajun Turkey Company will ship your order using either UPS Ground, 3 Day Select®, 2nd Day Air®, and Next Day Air® due to the perishable nature of our products. If for any reason the FFA grounds all UPS planes due to bad weather and we miss your scheduled delivery, under no circumstances will The Cajun Turkey Company be held responsible for the delay in the delivery of your package. In addition, if the package spoils due to the lateness of the delivery, The Cajun Turkey Company will not be responsible.

Prices
All prices are subject to change without notice.